Shipping & Return Policy
Shipping
We ship orders weekly from Canada. Once your order has shipped, Canadian orders typically arrive within 5–7 business days, while U.S. orders may take up to 12 business days. Delivery times may vary due to holidays, customs, or carrier delays.
All orders include tracking, so you can follow your package every step of the way.
Have a question about your order? Reach out anytime at hello@bloominbliss.ca. We're happy to help!
Returns & Refunds
Our Bloomin’ Bliss Promise
We want you to feel confident ordering from Bloomin’ Bliss. Every order is carefully prepared and packaged by our small business, and if something isn't right when your order arrives, we want the opportunity to make it right.
Returns
We accept returns of unopened and unused products within 30 days of delivery.
To be eligible for a return, your product must be unused, unopened and in its original condition and packaging.
To request a return, please contact us at hello@bloominbliss.ca before sending your product back. Once your return has been approved, we will provide you with return instructions.
Customers are responsible for return shipping costs unless the product arrived damaged, defective, incorrect, or there was an error on our part.
Original shipping charges are non-refundable.
Bath & Body Products
Because our products are personal bath and body products, we cannot accept returns of products that have been opened or used.
We understand, however, that sometimes a product simply isn't the right fit. If you're unhappy with your Bloomin’ Bliss experience, please contact us. While we cannot guarantee a refund for a used product, we genuinely want to hear from you and will do our best to find an appropriate solution.
Damaged, Defective or Incorrect Orders
If your order arrives damaged, defective, or you receive an incorrect product, please contact us within 7 days of delivery.
Please include your order number and photos of the product and packaging so we can resolve the issue as quickly as possible.
Depending on the circumstances, we may offer a replacement, refund, or another appropriate solution at no additional cost to you.
Handmade Products
Bloomin’ Bliss products are handmade in small batches. Because of this, slight variations in colour, shape, texture and appearance may naturally occur from one product to another.
These variations are part of the handmade nature of our products and are not considered defects.
Refunds
Once an eligible return has been received and inspected, we will notify you regarding your refund.
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card provider to process the refund.
Subscription Boxes
Subscription orders that have already been processed or shipped are subject to the same return conditions outlined above.
Cancelling a subscription prevents future subscription orders from being processed but does not automatically cancel or refund an order that has already been processed. If you would like to cancel your subscription, email us at hello@bloominbliss.ca, and we'll take care of the rest.
Final Sale Items
Gift cards are final sale and cannot be returned or exchanged.
Any additional products marked “Final Sale” at the time of purchase are not eligible for return unless they arrive damaged, defective or incorrect.
Questions or Concerns?
We're a small business, and your experience genuinely matters to us. If something isn't right with your order, please reach out. We'll always do our best to find a fair solution.
Contact us at hello@bloominbliss.ca.